1. General

“Customer” Refers to the person who purchases avocados through www.avodirect.co.nz.  “Product” refers to any fruit or other items brought from AvoDirect Limited.  “Avodirect” means www.avodirect.co.nz.  “GST” means Goods & Services Tax chargeable in accordance with the Goods & Services Tax Act 1985.


All prices stated are in New Zealand Dollars, and AvoDirect operates within New Zealand.  By using AvoDirect you agree that you have read, understood and accepted these terms and conditions. All Fruit and other products supplied by AvoDirect will be in accordance with these terms and conditions and AvoDirect has the right to change these terms and conditions from time to time.


AvoDirect has the discretion to decline any order placed or cancel any order for any reason.  Customers are liable for every order they make.  AvoDirect takes steps to ensure the information provided on its website is correct, however there is no warranty in this regard and AvoDirect will not be liable for any error or omission.  All photos show a representation of appearance of the product, but there is likely to be variations with size, shape and overall appearance between individual Product.


2. Price

The customer will pay AvoDirect for the Product ordered at the price displayed on the website at the time the order is submitted together with all shipping costs.  Shipping Costs are determined by location. For rural areas there will be an additional cost of $NZ5. Shipping Costs are charged per box of Product ordered, by box weight.


In the event the customer has selected an incorrect shipping option, AvoDirect reserves the right to refuse or cancel the order, or to charge for any additional shipping costs. The customer will be notified if there is any additional delivery charge for their order.  The prices of Product and shipping costs are in New Zealand currency and are inclusive of GST.  If AvoDirect is unable to supply for any reason the Product ordered, AvoDirect will refund the Customer’s payment.


3. Product Quality

The customer acknowledges AvoDirect is selling perishable goods. AvoDirect will, at its discretion, replace any damaged Product or provide a refund provided the customer lets AvoDirect know within 24 hours of receiving the damaged Product. If requested by AvoDirect you agree to arrange for a return of the damaged Product before any refund or replacement, or to show visual proof of the damage along with proof of date. AvoDirect will pay the shipping costs of returning the Product.  AvoDirect will not be liable for damage to Product as a result of it being incorrectly stored or handled after delivery.


4. Payment

Customers must pay for the Product purchased by credit card through www.avodirect.co.nz before their order will be dispatched.

The customer is liable for all costs associated with debt collection.


5. Delivery

AvoDirect reserves the right to withhold delivery of any Product for any reason whatsoever.  Deliveries will be made to the address and location the customer has identified on the order and once left at the specified address the Product will be deemed to be delivered.

The customer will ensure AvoDirect or its agent is able to deliver where instructed by the Customer. If delivery is not possible through no fault of AvoDirect then AvoDirect reserves the right to cancel the order and charge the customer a cancellation fee of $15.00.  AvoDirect endeavours to fulfill all orders within the time period specified for their delivery address at the time of order, if a customer has not received an order within the specified time period, they are required to contact AvoDirect.


In the event the customer receives an incorrect order the customer is required to notify AvoDirect within 24 hours of receipt and failure to do so will deem acceptance of the Product delivered by AvoDirect. If the customer contacts AvoDirect within 24 hours AvoDirect will arrange for collection and replacement of the correct Product if it is available.


6. Property and Risk

Title to the Product and the risk will pass to the customer on delivery.


7. Liability and Indemnity, Product Liability & Liability of AvoDirect

AvoDirect is not liable for any loss, damage or injury arising directly or indirectly from any Product. AvoDirect is not liable for any consequential injury or loss of any kind arising from the customer’s use of AvoDirect or the delivery or failure to deliver Product.


8. Indemnity

The customer agrees to indemnify AvoDirect against all liabilities, losses, claims and expenses arising directly or indirectly out of the customer’s use of the AvoDirect site or delivery or failure to deliver any product.


9. Use of Cookies by AvoDirect

Google Analytics - These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where the visitors have come to the site from and the pages they visited.


10. AvoDirect credit card information security policy

AvoDirect uses Paypal for its online credit card transactions. Paypal processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.


Visit www.paypal.com for more info on online credit card payments.